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Crestalia Medx provides complete Revenue Cycle Management (RCM) and Practice Management solutions for physician practices and clinics, specifically supporting Part B professional service providers.
Yes. Our services are fully customizable. We tailor our solutions based on your specific needs, including billing software support, credentialing, prior authorizations, patient communication, and workflow optimization.
No, we do not develop proprietary billing software. Instead, we provide access to premium third-party billing platforms to ensure flexibility and ease of use for our clients.
Absolutely. We work with a wide range of industry-leading third-party billing systems and can support the platform you are most comfortable with.
Yes. Our team manages all patient communications related to billing, statements, and payment inquiries.
You will be assigned a dedicated Account Manager, Team Lead, and support team. We provide daily, weekly, and monthly reports covering financial performance, revenue trends, and overall practice health.
Yes. We believe in full transparency. You will have complete system access to review claims, payments, and generate reports anytime.
We first verify the legitimacy of the refund request with the insurance company. If valid, we attempt to offset it against future payments. If adjustments are not accepted, we notify the practice so a refund can be issued.
Crestalia Medx offers an affordable entry plan allowing you to start billing for just $3. To get started, contact us at consult@crestaliamedx.com
We verify patient eligibility two days prior to the appointment, share benefit details via email, and upload documentation into the EMR system.
We process same-day or next-day eligibility checks as soon as patients are added to the scheduler.
We notify the practice immediately so they can inform the patient and take appropriate action.